Assistance

Taking on responsibility

Assistance

Taking on responsibility

PACKAGE / 1 YEAR

TELESERVICE
HOTLINE

Telephone or teleservice support ensures fast error correction and reduces the costs for on-site visits.

PACKAGE / 1 YEAR

MAINTENANCE

PREVENTIVE MAINTENANCE: technicians intervention and document this with a maintenance checklist.

PACKAGE / 1 YEAR

FULL PACKAGE

CORRECTIVE MAINTENANCE: as a supplement to the maintenance and Teleservice packages, it contains repairs including the required spare parts.

INTERVENTION TIME

Statistics frequency

60%

1-4 HOURS INTERVENTION
Hotline, teleservice, supplier's local service

30%

2-5 DAYS INTERVENTION
Software customization, replacement of motor and encoder, replacement of commercial components

10%

5-8 DAYS INTERVENTION
Replacement of special mechanical components AVAILABLE - NOT AVAILABLE in AZ warehouse
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Webcam monitoring system

WIKIBOX

Wikibox is a monitoring system that allow to control remotely some parameters of the CNC machine. There is also a live video streaming solution built-in to monitor what the machine is doing in realtime. The connection to builder's headquarter is made by high strength secure encryption algorithm using a VPN.

The main control panel allows the user to:
- control the logs of the CNC
- control the camera to do realtime video streaming
- do automated tasks to import logs of CNC control and transfer remotely

CRANKSHAFTS GRINDING MACHINES

Flexibility and customization: the most complete range of crankshafts grinding machines

UNIVERSAL GRINDING MACHINES

Grinding solutions for medium and heavy parts - manufacturing and rebuilding works

CRANKSHAFTS GRINDING MACHINES

Flexibility and customization: the most complete range of crankshafts grinding machines

UNIVERSAL GRINDING MACHINES

Grinding solutions for medium and heavy parts - manufacturing and rebuilding works

ADDRESS

AZ spa
viale dell'elettronica 20
36016 Thiene ITALY

CONTACT

mail info@azspa.it
phone +39 0445575543
fax +39 0445575756

AZ is a company with Quality Management System
certified by DNV-GL ISO9001:2015

iso certified

ADDRESS

AZ spa
viale dell'elettronica 20
36016 Thiene ITALY

CONTACT

mail info@azspa.it
phone +39 0445575543
fax +39 0445575756

iso certified

AZ is a company with Quality Management System certified by DNV-GL ISO9001

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To report technical issues with this website, please email the webmaster at marketing@azspa.it

© 2017 AZ spa. All Rights Reserved. VAT CODE 00482780244

logo-footer.png

To report technical issues with this website, please email the webmaster at marketing@azspa.it

© 2017 AZ spa. All Rights Reserved. VAT CODE 00482780244

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